TERMS AND CONDITIONS

Reservation and Booking

Minimum Age Requirement: To make a reservation, guests must be at least 18 years old.

Prepayment: All reservations require prepayment at the time of booking. Failure to provide evidence of payment may result in the cancellation of the reservation.

Payment and Pricing

Payment Methods: Payments should be made directly to the hotel's bank account. Cash payments are accepted in Nigerian Naira notes.

Additional Charges: Please note that additional charges may apply, such as taxes, service fees, or any other applicable surcharges

Check-In and Check-Out:

Check-in and check-out times may vary depending on the time of reservation. Guests will be informed of the specific times during the booking process.

Room Policies

Amenities: Guests are not permitted to take any amenities from the room.

Pets and Smoking: For the comfort of all guests, pets are not allowed, and smoking is strictly prohibited. Violating this policy may result in the guest being reported to the relevant authorities.

Damages: Guests will be held responsible for any damages caused to the room. If found guilty, appropriate measures will be taken.

Guest Responsibilities

Guests are expected to show respect towards other guests, ensuring a peaceful and enjoyable environment.

Excessive noise, loud music, or any disruptive behavior that may disturb other guests is not allowed.

Any form of theft or suspicious activity will be taken seriously and appropriate actions will be taken.

Privacy and Data Protection

We value your privacy and do not share any personal data collected. However, we store the information for future inquiries and to provide better services to our customers.

Liability and Disclaimers

While we make efforts to ensure the security of guests's belongings, we are not accountable for any theft or loss. In such cases, we will conduct necessary investigations to assist our guests.

Cancellation and Refund Policy

Cancellation of a booking will be considered on a case-by-case basis. We will need to review the specific reservation and require concrete reasons and evidence before canceling a booking.

Refunds, if applicable, will be determined based on the specific circumstances of the cancellation.

In the event of unforeseen circumstances or force majeure events, we will make efforts to compensate our guests based on the situation and available options.